Jeanne Umbrecht

Elgin, SC

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These are some of the kindest people! JoJo did such a good job at my home. He's kind, and he explained everything to me so I was in the loop. Teddy and JoJo both just really came in and took care of everything that had to be done. They were so thorough, and cleaned up everything so nicely. Even Jeanne from the front desk is amazing. :) They are really a wonderful company, and they all seem to really care.

Pelion, SC

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Kingsley Restoration did an excellent job restoring our shed after it flooded and resulted in mold. Kingsley was recommended to us and they did not disappoint. They are very knowledgeable, kind, timely, and communicates very well. Most importantly Jeanne has the best personality and she truly cares and follows up as she promises. This was our first time dealing with mold and we had tried everything before contacting Kingsley including bleach which did not work. Kingsley Restoration are pros with mold damage and we highly recommend them. There price is reasonable and the equipment they use eliminates the mold 100%. Their team has great customer service and it included Jeanne, JoJo, Angel, Kendria, and Dante! Fantastic Job to the entire team! No complaints at all! And we highly recommend them to anyone in Columbia and surrounding areas. You will not be disappointed at all.

Lake Carolina, SC

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This company offers SUPERIOR SERVICE! I had a water pipe burst behind my shower wall and from the very moment that I called they were all about helping me solve my problem. I happened to call just moments before closing and didn't get an answer but, unexpectedly, within 5 minutes of my call the lovely Kendria called me back. Shock was all I felt but from that moment on everyone I came into contact with did everything to help me. From Mrs. Jeanne and Mrs. Kendria answer my numerous phone calls and emails always setting my mind at ease. Mr. Dante and Mr. Angel inspecting everything and helping me find and resolve issues that they weren't obligated to do,like find a plumber after I had called 5 prior to calling them. This most certainly helped speed up my restoration process. Also my super heros Mr. Joseph aka (Jojo) and Mr. Teddy taking care of the demolition and cleanup while tredding those dangerously soft spots on the floors and bravely going into that dark and wet crawlspace. I can't tell you how grateful I am that they were helping me. Mr. Joseph and Mr. Teddy even went so far as to come back after my circuit breaker tripped after hours on a Friday when they had just left 15 minutes prior. Everyone made this catastrophe at my home feel like just a common simple fix. While having such great professionals like this, problems like this can't be anything other than simple. They all are MVP's in my book. Thank you all for everything! 🙏🏽 ❤️ I appreciate you Kendria, Jeanne, Donte, Angel, Jo jo and Teddy! You all are wonderful!

Irmo, SC

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My experience with Kingsley Restoration has been very reassuring during such a stressful time. All of the employees have been professional and polite. Conversations with Jean have been reassuring and the gentlemen who came to my home made me feel comfortable. Teddy, JoJo, Matt, Dante, and especially Angel should be commended for being such good representatives of the company. I am expecting the same service until the process is complete.

Columbia , SC

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Absolutely professional, clean, and thorough. Can't say enough about how considerate and conscientious every team member was that I interacted with: Dante Angel Angela Jean Teddy Tyler Kendria Every time I mentioned to other people in town that I was using Kingsley, they'd say "oh, they're a great company" or "they do great work." Their reputation speaks for itself!

Hopkins, SC

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Angel, from Kingsley, was professional, friendly, and extremely knowledgeable about the remediation which needed to be done on my home. He answered all my questions. He got right to work. I highly recommend Kingsley! Jean was friendly, concerned, made sure all my questions were answered quickly. Kendria helped with all insurance company questions. Tyler, Daniel, and Teddy did exceptional work. Teddy also did a follow up visit to address concerns. This is a stellar company!

Columbia , SC

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I chose Kingsley restoration due to the amazing reviews they had. I am here to tell you that the reviews are very accurate. I would like to thank Angel, Dante Yaniel, Teddy, Tyler, and Jane for assisting me with water damage that was done to my home. They came in right away and was very professional from the beginning until the end. Communication was excellent. The job they perform was excellent. I would most definitely recommend this company for your restoration needs. I will definitely be using this company again hopefully not soon but if I ever need to I know just who to call. Thank you guys so much.

Columbia , SC

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Maybe a week before Christmas, my husband and I had a city sewer line back up into our house. Hundreds of gallons of raw sewage flooded my bathroom and crawlspace - it would have been even worse if nobody had been home to notice it, dam it in with towels, and carry it out in buckets. This is our first house and we had only moved in two weeks prior! Absolute nightmare. Kingsley Restoration was the first name to pop up when I searched for mitigation companies in the area and I am so happy that it was! They were out there maybe an hour after I called - they thoroughly cleaned and disinfected a VERY foul mess, took away what contaminated materials could be immediately removed, and set up machinery to keep everything dry and stabilized while we were away for Christmas. Since it was raw sewage, the floors, walls, and even the vapor barrier under the house had to come out and everything underneath/behind them disinfected. They removed everything but the walls; the office took care of contracting an asbestos abatement company for those. Now everything is done and ready to be replaced. At the time it felt like the end of the world, but they really did amazing work and even though everything still need repairing, it finally feels like things are on their way back to normal. As much as their experience and work is to be praised, I also want to mention the compassion and empathy I received. Everyone, from the men who came and worked on the house (Dante, Yaniel, Angel, Tyler, and Teddy) to the ladies in the office (Kendria and Jean), were all very supportive and understanding. They answered all of my (many) questions as well as they could, and I really felt *heard*. It meant a lot and really helped me stay sane. I wish I could give more than 5 stars. I appreciate everything and can't thank them all enough!

Columbia , SC

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The staff at Kingsley LLC (Dante, Kendria, and Jean) were so helpful, friendly, and responsive during a stressful time. They went above and beyond to help answer our questions and take care of us, and we always felt we were in good hands. Highly recommend them.

Columbia , SC

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This company is *amazing*. They were the 3rd company we spoke with regarding concerns about potential mold and requesting testing. The 1st two told us they'd call back. One we still haven't heard from, the other a day or so after expected. When your health could be at stake, you don't wait around for a phone call past the expectation, so I did some due diligence once again and called Kingsley, who was responsive in a timely manner. At every step, this company delivered and even went above and beyond. Dante came to assess, completed an inspection, and thankfully did not find mold inside the home (the area of concern was exterior but with concerns it could have moved inside). He was an excellent communicator, personable, and professional. He told us we could run testing on the air filters, but the ducts needed a good cleaning anyway so we just proceeded with the cleaning. Angel & Tyler came to clean the ducts. They, too, were wonderful. We spoke when they arrived about how the process works, and they also were personable, polite, and professional. Beforehand, I called into the office to find out what the process was so that pet arrangements could be made. Jean in the office told me her thoughts but then called back to confirm what she had told me. She double checked to be sure. She called towards the end of the cleaning and asked how the job was going and to make payment arrangements. *Top notch* customer service from this company at *every single step* and always answering any questions we had. I've already referred them to someone else needing duct cleaning and will continue to do so!